Diamond Financial Group of Florida LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information in accordance with all applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA), California Consumer Privacy Act (CCPA), Gramm-Leach-Bliley Act (GLBA), and other relevant federal and state regulations.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you interact with our website, services, or agents.
1. Information We Collect
We collect personal information directly from you, automatically through technology, and from third parties when necessary for providing services.
A. Categories of Information CollectedPersonal Identifiers:
Name, address, phone number, email, Social Security Number, and driver’s license.
Financial Information: Bank account details, payment card data, and income details.
Health Information (PHI): Medical history, diagnoses, treatments, prescriptions, and claims data.
Technical Data: IP address, browser type, device identifiers, and interaction with our website (via cookies).
Geolocation Data: General location derived from your IP address.
Professional Data: Employer, title, and licensing information (if relevant).
2. How We Use Your Information
We use the information collected to:Process insurance applications and claims.Administer policies and provide customer support.Comply with legal and regulatory requirements (e.g., HIPAA, GLBA).Improve our services through analytics and feedback.Provide marketing communications, subject to your preferences.
3. How We Share Your Information
We may share your personal information under strict guidelines:
A. Categories of Disclosures
Service Providers: Business associates, claims processors, IT vendors, and marketing agencies under strict confidentiality agreements.
Regulatory and Legal Authorities: Compliance with subpoenas, audits, or investigations.
Financial Institutions: To process payments and manage billing.
Business Transfers: As part of mergers, acquisitions, or other significant transactions.
We do not sell your personal information, as defined under the CCPA.
4. Your Privacy Rights
A. California Residents (CCPA Rights)
California residents have the right to Request access to the personal data we collect and process.Request deletion of personal information, with certain exceptions.Opt-out of data sharing for cross-context behavioral advertising.To exercise these rights, submit a verifiable request by calling us at (727) 228-2345 or emailing [Insert Company Email].
B. Federal Protections (GLBA, HIPAA)
Under GLBA, we safeguard sensitive financial data and allow you to opt out of certain information-sharing practices. Under HIPAA, we strictly protect health-related data and provide rights to access or amend PHI.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your online experience and tailor content. These technologies include:
Session Cookies: To maintain secure browsing sessions.
Persistent Cookies: To remember preferences for future visits.
Third-Party Cookies: For analytics and advertising purposes.
Please note that disabling cookies may impact the functionality of our website.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, meet regulatory requirements, and protect our legal interests.
7. Protecting Your Information
We deploy industry-standard security measures, including:End-to-end encryption for data in transit and at rest.Role-based access controls (RBAC) to limit data access.Regular vulnerability assessments and monitoring. In the event of a breach, we comply with all applicable notification laws.
8. Third-Party Websites
Our website may include links to third-party websites. These sites are governed by their own privacy policies, and we are not responsible for their content or practices.
9. Children’s Privacy
We do not knowingly collect data from children under 18 without verifiable parental consent. If such data is identified, it will be promptly deleted.
10. Changes to This Privacy Policy
We may update this policy to reflect changes in our business, technology, or legal obligations. Updates will be posted here with a revised “Effective Date."
Contact Us:
If you have questions or wish to exercise your privacy rights, please contact us:
Diamond Financial Group of Florida LLC 2233 Nursery Rd, Clearwater, FL 33764 Phone: (727) 228-2345 Email: admin@insuredbydiamond.com